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True Shine Home Service

True Shine Home ServiceTrue Shine Home ServiceTrue Shine Home Service

True Shine Home Service

True Shine Home ServiceTrue Shine Home ServiceTrue Shine Home Service

(217)512-0521

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Return and Refund Policy


True Shine Home Service Return Policy


At True Shine Home Service, customer satisfaction is our priority. Please review our return policy below:


1. Contact Period: Customers have 48 hours from the time of receiving their package to contact True Shine Home Service if there is any issue with the product.

2. Damage or Leakage Claims: If the product is damaged or has leakages, please email us at tlowe@trueshinehomeservice.com or call us at 217-512-0521 within the specified time-frame.

3. Proof of Damage: Claims must include detailed photos clearly showing the damage or leakage as proof.

4. Refunds: All sales are final. Refunds are only issued if the product is damaged or leaking, and the claim is verified.

5. Final Decision: True Shine Home Service reserves the right to assess the damage and determine eligibility for a refund.


We appreciate your understanding and support of our policy. Thank you for choosing True Shine Home Service!

Disclaimer

For cleaning solutions, keep out of reach of children. For use on hard, nonporous surfaces only. Avoid contact with eyes and skin. Do not ingest or apply to food or utensils.

Product List

Cleaning Solutions

Multi-Purpose Cleaner 16 oz

$15

 

Tough on dirt, gentle on the planet. Our Eco-Friendly Multi-Purpose Cleaner is designed to tackle everyday messes while keeping your home fresh and safe. It cuts through grease, grime, and buildup on a variety of surfaces—leaving behind a sparkling clean and a light, refreshing scent.


Ingredients:

Water, sodium laureth sulfate, cocamidopropylamine oxide, amphoteric surfactant, sodium chloride, citric acid, fragrance, methylchloroisothiazolinone, and methylisothiazolinone. 



Disinfectant Spray 16 oz

$15

Protect your home and workplace with our powerful Disinfectant Spray. Formulated to kill 99.9% of most viruses, fungi, and bacteria, it provides a deep clean you can trust. This spray helps reduce the risk of cross-contamination on commonly touched surfaces, keeping your environment safe and hygienic.


Ingredients:

Water, octyl decyl dimethyl ammonium chloride,

dioctyl dimethyl ammonium chloride,

didecyl dimethyl ammonium chloride,

alkyl dimethyl benzyl, ammonium chloride, and

inert ingredients.

Dishwashing liquid 8 oz

$9

Our Eco-Friendly Dishwashing Liquid is tough on grease and food residues but enriched with aloe vera and perilla leaf extract to help keep your skin soft and nourished.


Ingredients:

Water, Sodium Laureth Sulfate, Cocamidopropyl Betaine, C8 Ethoxylated Alcohol, Glycereth-26, Propylene Glycol, Alcohol Denat, Citric Acid, Fragrance, Magnesium Hydroxide, Aloe Barbadensis Leaf Juice, Yellow 5, Blue 1, Methylisothiazolinone, and perilla ocymoides Leaf Extract.


Surface Cleaning Tools

Double-sided scouring pad (2-pack)

$1.50

Get the best of both worlds with our dual-sided scouring pads. Each pad features a tough scrubbing side to tackle stubborn grease, grime, and baked-on messes, while the soft sponge side is perfect for gentle cleaning and everyday use. Durable, reusable, and versatile, these pads are a must-have for kitchens, bathrooms, and beyond.

Masic erasers (2-pack)

$1.50

 

Make tough messes disappear with ease! Our Magic Erasers are designed with a powerful cleaning foam that lifts away dirt, scuffs, and marks—using only water. No harsh chemicals needed. Each pad is perfect for walls, baseboards, appliances, shoes, and more, leaving surfaces looking like new.


Care Tip: Dampen with water, squeeze out excess, and gently scrub. Rinse after use and allow to air dry.

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Instructions on how to order

 

Thank you for supporting True Shine Home Service! Placing an order is simple:

  1. Send Us Your Order
    Email us at tlowe@trueshinehomeservice.com with the following details:
    • Your full name
    • Product name(s)
    • Quantity of each item
    • Shipping address (if delivery is needed)

  1. Receive Your Invoice
    Once we receive your order, we will confirm availability and email you an invoice with your total.
  2. Make Your Payment
    We accept the following secure payment options:
    • PayPal (invoice sent directly to your email)
    • Invoice (check or card)
    • Drop-off delivery (cash, invoice, or Venmo)


Order Processing
Your order will be processed as soon as payment is received. We’ll notify you once your order is ready for pickup or has been shipped.

 

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